Technical Services For a Mid-sized Bank

Mid Sized Bank

The purpose of this support was to keep the existing model objects running, provide ad hoc support to existing processes for model inputs and data, and to make minor changes to the model to resolve issues with the existing functionality. 

Satisfactory

The solution met all requirements set by the bank, and the models ran successfully and reports were received by business users.

Continuous

CT was tasked with keeping the solution running in case production was disrupted by issues arose relating to functionality, the ETL environment and the SAS Platform.

Supported

The support services also included SAS Platform administration for three environments such as applying hot fixes, version updates, engaging SAS Technical Support as needed, and other platform matters.

Challenge

The Challenge. The bank previously contracted with CST Global to design and install a Profit Analytics solution running on SAS Cost and Profitability Management. The solution met all requirements set by the bank, and the models ran successfully and reports were received by business users. The challenge was to keep to solution running in case production was disrupted by issues arose relating to functionality, the ETL environment and the SAS Platform.

The Solution

The Solution. CT Global addressed these concerns with technical support services. The purpose of this support was to keep the existing model objects running, provide ad hoc support to existing processes for model inputs and data, and to make minor changes to the model to resolve issues with the existing functionality. The support services also included SAS Platform administration for three environments such as applying hot fixes, version updates, engaging SAS Technical Support as needed, and other platform matters.

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