The existing process used multiple spreadsheets and was manually-intensive, inefficient, poorly controlled, and prone to error.
The Challenge. A leading international engine manufacturer faced challenges in pricing and managing risk and accounting for a multi-year portfolio of maintenance service contracts. The existing process used multiple spreadsheets and was manually-intensive, inefficient, poorly controlled, and prone to error. Potential risks included inaccurate pricing, inaccurate forecast of service events impacting resource and inventory planning, and insufficient reserves impacting working capital.
The Solution. CT Global developed a pricing solution using SAS Financial Management as well as advanced forecasting and optimization tools. This solution developed contract pricing and terms based on individual customer requirements, profit goals, and actuarial risk. The solution provided complete transparency and full audit trail. CT Global maintains the solution from its SAS platform teams in India and the US providing follow the sun support for a mission critical client solution.